Services Restored – 8/29/2014
Services to all customer facing servers has have been repaired and restored. The outage cause was identified shortly after it occurred and took roughly 4 hours to repair with a temporary fix. Once the temporary repair was in place, technicians worked for another 7 hours implementing a permanent fix. Analysis of the issue is ongoing and processes have been put into place to prevent this particular issue from happening again.
We appreciate the support and patience of our customer base!