Happy Birthday to Us!
For the past 19 years, and counting, we’ve been offering reliable, epic hosting to a steadily growing number of short-term clients who, many of which, have turned into long-term friends. We come from a small town and relationships have always been important to us. Getting to know our customer base and their specific needs for their specific sites has allowed us to offer support you just don’t find in the big-box host who are inclined to treat you more like a number than a person. The feedback we have been given is overwhelmingly, well, EPIC! So, how do you take EPIC, and improve upon it? We took a stab at it by adding and changing just a few things around here, if you hadn’t noticed. Among the many recent changes, you’ll see things like a new line-up of promotions, two new ways to reliably support you, as well as a new, brighter, and easier to read web site and client area.
Phone Support is Here!
After years of waiting (19 years, to exact!), we’ve rolled out a phone support line! This phone line (206.486.3324) is staffed 24/7/365 by our friendly, capable, knowledgeable staff. For years, we have based our support on personable yet swift resolution to your support tickets. Today we roll out a new way to reach out to us and actually speak to one of us over the phone.
Around the Clock Live Support!
Phone support is pretty awesome, but it’s not always convenient to pick up a phone and make a call. We’ve had live support around for the past ten years and, while we admit that we haven’t always been great at it in order to focus on support and sales tickets, we are happy to say that we are now fully committed to being on the other end of our web site based live chat when you need us. We are now staffing our web site live chat 24/7/365 in order to make sure that we are here, serving up EPIC when ever you need us!
How About That Web Site?
As part of our new services and support offerings, we also decided it was time to lift the shades and let in some light! We’ve gone from dark to light for our customer-facing web presence and we’re really excited about it! We hope you are, too!
Upgraded services! Limits suck, so, as of today, we are offering unmetered bandwidth for all shared hosting packages, as well as some of our reseller packages! Head over to the Web Hosting page and the Reseller Hosting page for the details!
On top of the awesomesauce that is ripping the limits off of things, we’ve also got a few actually new services to offer! We’re now offering the following services as new offerings:
- SSL certificates by Symantec VeriSign. Feel confident that transactions done through your web site are secure when your site is secured by Symantec! With prices starting at just $17.95 a year, security is an affordable feeling.
About Symantec: Since 1991, Symantec has powered the world-renowned anti-virus brand, Norton, and the Symantec name and brand has become synonymous with internet security. Symantec is one of the most recognised brands among consumers and in 2010, they acquired VeriSign and today are the #1 choice in Internet Security.
- Email Spam-killing by SpamExperts. SPAM sucks. Let the experts deal with cleaning it up! Starting at just $2.99 a month for incoming mail protection, sticking it to the bad guys hasn’t ever been easier.
About SpamExperts: Founded in 2005, SpamExperts is a leading email security provider for Web hosts, ISPs/Telcos and IT Resellers all over the world. Based in Amsterdam, the Netherlands, the SpamExperts mission is to secure email worldwide.
- Website Builder by Weebly. Building a web site is literally a drag, drop, and click away! And with this web site builder, you don’t need to change a thing! All content is hosted on your HostDango.com server or account and published there automatically!
About Weebly: Founded in 2007, Weebly is a San Francisco-based, global platform that lets people easily create a unique website, blog or online store. With a powerful online drag and drop editor, and apps for all major mobile devices, today over 40 million people and small businesses use Weebly to build their online presence.
For pricing information for these services, head over to the Product Addons page (login required) and check it out!
What do you mean you don’t carry a computer around in your pocket?
If you’re like us, you don’t like carrying around a computer where ever you go. We’ve made this piece of things easier to deal with than ever. Our site is not only more awesome to look at on a computer, but is now 100% mobile-friendly! That means logging in to your portal account or even your cPanel-powered hosting account hasn’t ever been easier and more convenient.